How to Report or Self-Report Instances of Non-Compliance

Compliance Enforcement

MACD enforces compliance through the detection and investigation of potential breaches of the market rules. The Vice President, MACD has the authority to issue non-compliance rulings and impose sanctions, including financial penalties, when the rules have been breached. MACD also administers other rules which may result in repayments to the market.

How to Report or Self-Report Instances of Non-Compliance

Market participants may self-report their possible non-compliance with the IESO’s Market Rules using the self-reporting tool accessible through Online IESO. The Non-Compliance Event Reporting Tool User Guide can be referenced for instructions on how to self report.

To self-report their possible non-compliance with NERC reliability standards, market participants may use the Reliability Compliance Tool.

Groups or individuals who suspect a market participant or the IESO are not compliant with the Market Rules, can report such instances, on a confidential basis, by submitting a Non-Compliance Event Report to MACD at MACD@ieso.ca.

MACD may ask parties that submit a self-report or complaint to provide additional information about their submission.

Documents referenced on this page, but not posted, can be obtained by contacting MACD@ieso.ca with a link to the web page that lists the document and advise whether it needs to be provided in an accessible format. Please allow a minimum of one business day for a response.