For Residents and Small Businesses

Changes to time-of-use (TOU) pricing

As Ontarians continue to work and learn from home, the Government of Ontario is extending the suspension of TOU rates to provide consumers with greater stability and predictability with their electricity bills. A fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, will be automatically applied to all TOU customers 24 hours a day, 7 days a week. This fixed electricity price will be in place from June 1 to October 31, 2020.

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.

With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.

If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, visit

Most of Ontario’s residential and small business consumers pay time-of-use (TOU) rates − that means how much they pay for electricity depends on when they use it.

Under TOU pricing, consumers pay higher prices when electricity is more expensive to produce and lower prices when it is less expensive. This pricing framework gives consumers the opportunity to lower their costs by shifting their usage to less costly times of the day.

The Rate You Pay Depends on the Time of Day

Current Time-of-Use Rates and Schedule

Effective November 1, 2019

  • 10.1¢ per kWh off-peak
  • 14.4¢ per kWh mid-peak
  • 20.8¢ per kWh on-peak

See OEB website: Electricity Rates for more information about time-of-use rates.

Time of Use for Summer and Winter Periods

The winter price schedule incorporates both a morning and evening peak which reflects increased lighting needs during the shorter days. By contrast, the summer peaks of electricity take place throughout the afternoon when air conditioning use is at its highest. Off-peak periods account for roughly 50 percent of the week and are applicable on holidays.

For holidays when off-peak prices are in effect, see Ontario Energy Board website: Holiday Schedule for Time-of-Use Prices.

Tiered pricing

Residential and small business customers without a smart meter pay a set rate for electricity up to certain level of consumption. The rate increases for all additional electricity used when consumption by these customers exceeds that threshold. The tiers are different for home and business consumers. The OEB determines the new tiered rates every six months at the same time as it sets the TOU rates. The global adjustment is incorporated into tiered pricing.

Effective November 1, 2019, residential consumers are charged:

  • 11.9¢ per kWh for consumption up to 1,000 kWh/month
  • 13.9¢ per kWh for consumption above 1,000 kWh/month

Non-Residential consumers are charged:

  • 11.9¢ per kWh for consumption up to 750 kWh/month
  • 13.9¢ per kWh for consumption above 750 kWh/month

See OEB website: Electricity Rates for more information about tiered prices.

Retail contracts

Electricity consumers can choose to buy their electricity from a retailer. If a consumer signs a retail contract, they elect to pay a fixed rate that is independent of TOU and tiered pricing. These customers will also pay the global adjustment in addition to the rate of their retail contract.

Visit OEB website: Energy Contracts for more information about retail contracts.

Visit Save on Energy for a range of programs to help manage energy use as well as provide helpful tips and tools to adopt energy-efficiency at home.

Other electricity charges that appear on your bill

The electricity (commodity) charge is just one component of your bill. There are other charges on your bill that reflect the cost of delivering the electricity, ensuring reliability, and managing your account. The OEB is responsible for setting or approving these charges.

For more information about electricity charges 

Read an explanation of electricity charges on the OEB website. There, you can also calculate an estimated monthly electricity bill using the OEB’s bill calculator.

For specific questions about your bill, please contact your local distribution company. See list of Ontario’s local distribution companies to find the one servicing your area.

Information is power

Smart meters are a key part of the ongoing technological evolution taking place in the electricity sector. Smart meters, which are installed in almost every Ontario home and business, track and capture electricity consumption on an hourly basis. Many local distribution companies offer customers online tools to see and track their electricity usage. By understanding their usage patterns, Ontario consumers can reduce consumption during peak periods or shift usage to lower demand periods − or do both.  

Tools to help you understand your electricity usage

         Kilowatt Way

Build your online home on Kilowatt Way and customize the appliances to when you use them. See how time-of-use shifting and energy efficiency can make a difference.