Candice Trickey is the Director of Corporate Affairs at Ontario’s Independent Electricity System Operator (IESO). In this role, she is responsible for ensuring IESO has positive and productive partnerships with municipalities, customers, media, sector stakeholders, government, employees, and the public. Candice has held a number of leadership positions within the IESO with a diverse portfolio including responsibility for improving control centre operations and emergency preparations, supporting the evolution of demand response in the province and customer relations for electricity system operations, where she oversaw the IESO’s response to customers during the 2003 blackout.