MDM/R Training

Comprehensive training and educational support to assist in the daily operations with the meter data management repository (MDM/R) is available to LDC staff, as well as their agents and partners.

Current offerings include:

  • a hands-on workshop covering the basics for using the MDM/R Graphical User Interface (GUI)
  • an advanced workshop explains how the MDM/R processes smart meter data to provide billing quantities
  • SME Academy - online learning accessible through the MDM/R Service Desk includes 19 modules

Registration for in-person training is available through MDM/R Service Desk. There is no cost for this training but participants are asked to register at least two weeks in advance. For more information on training opportunities, please refer to LDC-Workshop Registration Management Guide in the Knowledge Base.

Workshop calendar

Basic MDM/R GUI Training - March 29, 2017

Location - IESO Offices - Clarkson

Participants are introduced to the basic functionality of the MDM/R GUI.

This one-day workshop provides an introduction to the MDM/R and hands on training on how to use the MDM/R Graphical User Interface (GUI).  In this course participants will learn how to:

  • Create and execute queries
  • Navigate through various screens
  • Customize screens
  • View master data synchronized with a Service Delivery Point
  • View and edit Meter Read data
  • Search for reports available on the GUI

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Advanced MDM/R GUI Training - March 30, 2017

Location - IESO Offices - Clarkson

The one-day Advanced MDM/R GUI Workshop is an interactive session that will explore many of the nuances of the MDM/R processing.

The session will include discussions, case studies and exercises covering a variety of scenarios including:

  • Synchronization of meters, framing and VEE Services
  • Submission of Meter Read data triggering estimation and post processing
  • Billing Quantity Requests resulting in the delivery of billing quantities and in exceptions

Pre-requisite: Participants must have a working knowledge of MDM/R GUI processes and navigation.

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Basic MDM/R GUI Training - June 28, 2017

Location - IESO Offices - Clarkson

Participants are introduced to the basic functionality of the MDM/R GUI.

This one-day workshop provides an introduction to the MDM/R and hands on training on how to use the MDM/R Graphical User Interface (GUI).  In this course participants will learn how to:

  • Create and execute queries
  • Navigate through various screens
  • Customize screens
  • View master data synchronized with a Service Delivery Point
  • View and edit Meter Read data
  • Search for reports available on the GUI

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Basic MDM/R GUI Training - September 12, 2017

Location - IESO Offices - Clarkson

Participants are introduced to the basic functionality of the MDM/R GUI.

This one-day workshop provides an introduction to the MDM/R and hands on training on how to use the MDM/R Graphical User Interface (GUI).  In this course participants will learn how to:

  • Create and execute queries
  • Navigate through various screens
  • Customize screens
  • View master data synchronized with a Service Delivery Point
  • View and edit Meter Read data
  • Search for reports available on the GUI

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Advanced MDM/R GUI Training - September 13, 2017

Location - IESO Offices - Clarkson

The one-day Advanced MDM/R GUI Workshop is an interactive session that will explore many of the nuances of the MDM/R processing.

The session will include discussions, case studies and exercises covering a variety of scenarios including:

  • Synchronization of meters, framing and VEE Services
  • Submission of Meter Read data triggering estimation and post processing
  • Billing Quantity Requests resulting in the delivery of billing quantities and in exceptions

Pre-requisite: Participants must have a working knowledge of MDM/R GUI processes and navigation.

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

SME Academy – Online Learning

Interactive training modules are designed to enhance the content and availability of training material for LDCs.

Comprehensive modules include:

  • Introduction to the MDM/R
  • Billing Basics
  • Billing Case Studies
  • Intervals Using Graphical Editing
  • Exporting MDM/R Data
  • View Data History
  • View Interval Data
  • View Register Read Data
  • View Usage
  • GUI Logon
  • Navigation
  • Querying
  • Reports
  • Service Delivery Point Information
  • Meter Change Business Rules
  • Understanding MDM/R Synchronization
  • Service Desk Using the Knowledge Base
  • Webinar: Archiving MDM/R Meter Read and Billing Data
  • Webinar: Overview of the MDM/R Audit

The SME Academy is accessible through MDM/R Service Desk.