For Residents and Small Businesses
As of midnight on Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week. The Government of Ontario intends this temporary emergency relief will be in effect for 45 days to support households and businesses impacted by the global COVID-19 outbreak.
Visit Save on Energy for a range of programs to help manage energy use as well as provide helpful tips and tools to adopt energy-efficiency at home.
For more information about electricity charges
For specific questions about your bill, please contact your local distribution company. See list of Ontario’s local distribution companies to find the one servicing your area.
Build your online home on Kilowatt Way and customize the appliances to when you use them. See how time-of-use shifting and energy efficiency can make a difference.