For Residents and Small Businesses
Changes to time-of-use (TOU) pricing
As Ontarians continue to work and learn from home, the Government of Ontario is extending the suspension of TOU rates to provide consumers with greater stability and predictability with their electricity bills. A fixed electricity price, known as the COVID-19 Recovery Rate, of 12.8 cents per kWh, will be automatically applied to all TOU customers 24 hours a day, 7 days a week. This fixed electricity price will be in place from June 1 to October 31, 2020.
Starting November 1, 2020, customers will be able to choose a plan that best suits their household and lifestyle with the option of either TOU electricity rates or tiered pricing, which will provide a set rate for electricity up to a certain level of consumption. Learn more.
Visit Save on Energy for a range of programs to help manage energy use as well as provide helpful tips and tools to adopt energy-efficiency at home.
For more information about electricity charges
For specific questions about your bill, please contact your local distribution company. See list of Ontario’s local distribution companies to find the one servicing your area.
Build your online home on Kilowatt Way and customize the appliances to when you use them. See how time-of-use shifting and energy efficiency can make a difference.