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Corporate IESO > Contact

Contact

Have a question for the IESO about how to participate in the electricity market or a program? Want to make a comment or ask a question? We want to hear from you. Here's how you can reach us.

Mailing Address

Independent Electricity System Operator

1600-120 Adelaide Street West

Toronto, ON M5H 1T1


Registered Participants with the IESO

Telephone:

905.403.6900

Toll-free:

1.888.448.7777

Email:
customer.relations@ieso.ca

Conservation Fund

Email:
cfundinquiries@ieso.ca

Visit:
Conservation Fund>

 

Media

Telephone:

416.506.2823

Email:
media@ieso.ca

Visit:
Media >

Conservation Programs

Toll-free:

1.877.797.9473

Heating and Cooling Incentive questions:
heatingandcoolingincentive@ieso.ca


Save on Energy Programs:

for home>

for small business>
for business>

Provide goods and services to the IESO

Telephone:

905.855.6401

Email:
rfp.info@ieso.ca

Visit:

Corporate Procurement>

 

Receive updates from the IESO 

Sign-up for weekly news on the electricity market and other initiatives:

Subscribe>

FIT/microFIT

Toll-free:

1.877.797.9473

Email:

Fit.Contract@ieso.ca
microFIT@ieso.ca

Visit:
FIT>
microFIT>

Please note that on April 5, 2016 the Minister of Energy issued a direction to the IESO to cease accepting applications under the FIT program. The final FIT Application Period concluded on November 25, 2016.

If your question is regarding an existing FIT Contract, please ensure that your inquiry is directed to FIT.Contract@ieso.ca. Please include your Contract ID.

The microFIT Program is no longer accepting new applications, please see the notice posted December 1, 2017.

Accessibility for Ontarians with Disabilities

As part of the IESO's efforts to meet the needs of people with disabilities, documents posted to this website will be made available in additional formats upon request to customer.relations@ieso.ca.

The IESO also welcomes feedback regarding the methods it uses to provide services to persons with disabilities. Feedback can be directed as follows:

  • by telephone - 905.403.6900, toll-free: 1.888.448.7777
  • in writing - IESO, Station A, Box 4474, Toronto, ON M5W 4E5, Attention: Customer Relations
  • by email - customer.relations@ieso.ca

Any concerns not being adequately dealt with by the IESO can be raised with the IESO's General Counsel:

1600-120 Adelaide Street West
Toronto, ON M5H 1T1
Fax: 416.506.2843
Email: IESO-LegalServices@ieso.ca